See what a just a few of our satisfied customers are saying:

 

 

I have been competing in the sport of triathlon for 5 years. All of which, I have never been comfortable on my bike. Like many triathletes I have invested a lot of money in my bike and numerous fittings. After 5 years of pain and frustration I decided to start fresh and buy a new bike.

 

I live in South Florida and have been to every local bike shop and spoken with numerous local fit specialists. I could not find a shop or fit specialist that could instill enough confidence in me to make that big purchase again. Like many of us, I read everything I can find on the sport of triathlon and talk to everyone who will listen to me ramble on about the “Perfect Bike”. I found Triathlon Lab’s web site and started to read about Lloyd and his shop in Redondo Beach, CA. It all sounded too good to be true! A shop dedicated to triathlon with a performance lab and a pro mechanic all in one.

 

I have never found a shop that will let you test ride the bikes you see in the magazines. I was interested in a new Softride Fastt, but had some concerns because I was afraid to make another mistake. After my first call to Triathlon Lab I was sold on Lloyd and his staff. After interviewing almost 30 different shops it was obvious that Lloyd was a true specialist and knows his industry well. He made me believe he would make me love my bike and be comfortable and fresh for my run after T2. He also made my decision simple by telling me to come down and take his Softridide Fastt out for a ride for a few hours and see what I think. At this point it seemed like I was ready for a brief CA vacation. Lloyd and his staff were very helpful in planning my visit. When I arrived at Triathlon Lab I was overwhelmed on how impressive their shop was. I was now looking at all the cool tri stuff I see in the Mags.

 

Lloyd and his Staff, Robert and Jerry were professional, friendly and made my son and I feel welcome like we were friends for years. Lloyd custom built and fit me to my new Softride Fastt and I am thrilled. I was impressed with his attention to detail in the build process. I spent 3 days at Triathlon Lab riding my work in progress. Lloyd continued to fine tune my position and build to where I now have no pain at all. I am now comfortable on my bike and it feels like every inch of the bike was built just for me. It seems unfair to everyone else that a bike can be this fast and this comfortable! During my stay, I spent a lot of time in the shop and watched his staff deal with lots of customers of all experience levels. It is obvious that Lloyd has created a shop that is the best in its class.

 

I would recommend Triathlon Lab to everyone, no matter how far you have to drive or fly. I can not thank you guys enough, Lloyd, Robert and Jerry thank you for making this a wonderful experience for me! Please feel free to give my contact info to anyone who wants a reference on Triathlon Lab or the Softride Fastt. You made a customer forever! I will send you a Pic as soon as I can.

Thank You,
J. Appel
USAT Level 1 Triathlon Coach
Fort Lauderdale, Florida

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"I know first hand how scary it can be to purchase a bike online. After searching the local bike shops and looking online I deceided to go for it. Your prices were excellent but I was all the was in south Florida. Talk about being nervous. Your communication was great with the tracking number provided and you were so easy to deal with. I have never had such good customer service in person let alone across the country on a phone line. Thanks again for all the support and all bike shops could learn a thing or two from triathalon lab. See you at the finish line."

 

-Steve U., Boynton Beach, FL

 

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PROFESSIONAL SERVICE

"Dear Chris!

 I just want to say thank you and the rest of your team for the 
 absolute professional support !!

 I ordered my bike bike some weeks ago and it reached my home in 
 Germany very soon
 ( much sooner as some orderings in germany...)
 The bike was complete, undamaged and everything works and looks 
 fine :-)
 It has been the first time that I ordered a bike in the states,
 I´m very happy about that and I guess, it has been not the last 
 time ;-)
 I will recommend your service !
 Now I'm waiting for the spring to start the outdoor season ....

 Thx again, wish you a nice christmas season and  a happy new  year !
 Bye from germany"

 -Sabine

 

 "Thank you for the great experience! Thanks for all the help. Very beginner friendly. Very knowledgeable. Every question that I asked had an answer with a thorough explanation. Lloyd was great. Thanks."

 

- Jeff H., New Triathlete, RB, CA

NO PAIN 

 

“I just have to tell you I have NO PAIN from riding my bike!!! Thank you so much for the bike fitting! I will be sure to pass along the good news to all of my friends!”

 

– B. Katherine,  Triathlete, MB, CA

"I wanted to thank you and Tere for a great visit and experience. I thoroughly enjoyed it and can't express in words here how professional and thorough you guys are."

 

- Matt R., Triathlete, L.A., CA

 

“Worth the drive, the time and the money to do it right the first time! You have a happy customer for life. Thanks again, “

 

-Peter, Pasadena, CA

 

“I went for an easy ride Saturday and felt like I was on a new bike, the aero bar position feels soooo much better!!! AND NOTHING HURT!!! I felt more efficient with less effort which was verified by my heart rate staying within my zone!! I am very thankful and will tell all my friends that could benefit by your service. . .Thanks so much!

 

-Kendel S., Hermosa Beach, CA

“I’ve been to a lot of bicycle shops around the country and I have to say that yours is one of the most unique stores I have ever seen! Very cool layout with the 16 sets of French doors that open up to the outdoors.”

 

-Keith S., XTERRA WETSUITS

 

“Yes, I was very surprised to find out you have only been open for 6 months, I have traveled to every North American Ironman race and have heard the name Triathlon Lab come up many times.”

 

-Patrick, KUOTA BICYCLES

 

“When I first heard about your company I was racing in the LA Triathlon. I would have swore you guys were part of chain that had been around for years. Because you guys were so professional, I just had to check it out your store first hand. Lloyd is very knowledgeable, And a great resource for any beginner to advanced triathlete. Glad to finally have a great triathlon specific store in town.”

 

-Greg F., Culver City, CA

 

Thanks so much for the quick shipping and great customer service! Also, I like your customer rewards program as I saved an extra $15.00 off my last order. I'll be back.

 

Thanks again!

 

- Lisa, New York

 

I just got the T2+ bars that I ordered on Thursday 2 days ago!! You guys rock, I am telling my friends about the great service you provide. Thanks alot, I will be ordering from you again in the future.

 

- Jeff